Your Privacy Matters: This Privacy Policy ("Policy") describes how edan77 ("edan77", "we", "us", "our") collects, uses, stores, and discloses the personal information of individuals ("you", "Player", "User") who access or use the edan77 platform at https://edan77.cam. By registering for an account or using our services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not use the edan77 platform.
1 Introduction
edan77 is an online betting and gaming platform serving Indonesian players. Operating a platform of this nature requires us to handle a variety of personal data — from basic registration details to financial transaction records — in order to provide a secure, compliant, and enjoyable experience for every Player.
We take our responsibility as a data custodian seriously. This Policy is written in plain, professional English so that you can understand exactly how your data is handled, without needing to be a legal expert to do so. We encourage you to read it in full and to contact our support team if anything is unclear.
This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and edan77, and our Responsible Gaming page, which describes the tools we provide to help you manage your play safely.
2 Definitions
The following terms have the meanings given below throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can be used to identify a living individual, directly or indirectly, including name, identification number, location data, or online identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | edan77, the entity that determines the purposes and means by which Personal Data is processed. |
| "Data Processor" | Any third party that processes Personal Data on behalf of edan77, under edan77's instructions and subject to contractual data protection obligations. |
| "KYC Data" | Identity and verification documents submitted by you during the Know Your Customer process, including copies of your KTP, passport, SIM, utility bills, and bank account evidence. |
| "Cookies" | Small text files placed on your device by the edan77 platform to facilitate session management, preference storage, and analytics. |
| "Platform" | The edan77 website at https://edan77.cam and any associated applications or services. |
3 Personal Data We Collect
The categories of Personal Data we collect about you depend on how you interact with the edan77 platform. The table below summarizes the main categories:
| Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, Indonesian National Identity Card (KTP) number, passport number, or driver's license (SIM) number. |
| Contact Data | Residential address in Indonesia (including city — e.g., Jakarta, Surabaya, Bandung, Bali, Yogyakarta), email address, mobile phone number. |
| Account Data | Username, hashed password, account registration date, account status, and communication preferences. |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OCBC NISP, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal records, transaction timestamps, and account balance history. |
| Betting & Gaming Data | Wager history, game session logs, bet amounts, outcomes, bonus usage, and any togel (numbers lottery) draw participation records. |
| Technical Data | IP address, browser type and version, device type and operating system, session duration, pages visited, referring URL, and time zone (typically WIB, UTC+7). |
| KYC Documents | Scanned or photographed copies of identity documents and proof-of-address documents submitted during the verification process. |
| Communications Data | Records of correspondence between you and our support team, including live chat transcripts, email exchanges, and support ticket history. |
We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless you voluntarily disclose such information in the course of a support interaction.
4 How We Collect Your Data
edan77 collects Personal Data through the following channels:
4.1 Direct Interactions
You provide data directly to us when you register for an account, complete KYC verification, make a deposit or withdrawal request, place a wager, opt in to a promotional offer, or contact our support team. This is the primary source of your Personal Data on the edan77 platform.
4.2 Automated Technologies
When you browse or use the Platform, we automatically collect Technical Data via cookies, server logs, and similar tracking technologies. This data helps us maintain platform security, detect fraudulent activity, and improve the user experience. For full details, see Section 10 (Cookies) below.
4.3 Third-Party Sources
In limited circumstances, edan77 may receive Personal Data about you from third-party sources, including:
- Payment processors and banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja) for the purpose of confirming transaction status and account ownership.
- Identity verification service providers engaged to assist with KYC document authentication.
- Fraud prevention and anti-money-laundering screening databases, where legally required.
5 Purposes of Processing
edan77 processes your Personal Data for the following purposes:
- Account Management: To register your account, authenticate your identity at login, and maintain your account in good standing.
- Service Delivery: To process your deposits and withdrawals, settle wagers, credit bonuses, and provide access to all Platform features including sports betting, live casino, and togel products.
- KYC Compliance: To verify your identity, age (21+), and the legitimacy of your payment methods in accordance with our anti-fraud and anti-money-laundering obligations.
- Customer Support: To respond to your queries, resolve disputes, process refund or withdrawal complaints, and maintain a record of communications for quality assurance purposes.
- Security & Fraud Prevention: To detect and prevent unauthorized access, bonus abuse, collusion, automated bot activity, and other fraudulent or prohibited conduct.
- Legal Compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities, including financial crime prevention requirements.
- Responsible Gaming: To monitor betting patterns for signs of problem gambling, apply self-exclusion or deposit limits you have requested, and provide appropriate interventions in line with our Responsible Gaming commitments.
- Marketing Communications: To send you promotional offers, bonus notifications, and news about new Platform features — but only where you have explicitly opted in to receive such communications. You may opt out at any time by contacting support.
- Platform Improvement: To analyze aggregate, anonymized usage data to improve Platform performance, design, and product offerings.
No Automated Decision-Making: edan77 does not make decisions about your account that have significant legal or similarly material effects on you based solely on automated processing, without any human oversight. All material account decisions (e.g., account suspension, withdrawal holds) involve human review by our compliance team.
6 Legal Basis for Processing
edan77 processes your Personal Data on one or more of the following legal bases:
| Legal Basis | Application |
|---|---|
| Contractual Necessity | Processing required to perform the contract between you and edan77 — i.e., to operate your account, process transactions, and deliver betting and gaming services. |
| Legal Obligation | Processing required to comply with applicable legal and regulatory requirements, including KYC, anti-money-laundering, and financial crime prevention obligations. |
| Legitimate Interests | Processing necessary for edan77's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — where those interests are not overridden by your rights. |
| Consent | Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing. |
7 Data Sharing & Disclosure
edan77 does not sell, rent, or trade your Personal Data to any third party. We may share your data only in the following limited and controlled circumstances:
7.1 Service Providers (Data Processors)
We engage carefully selected third-party service providers to assist in delivering the Platform. These providers act as Data Processors under our instruction and are contractually bound to process your data only for specified purposes and to maintain appropriate security standards. Categories of service providers include:
- Payment processing partners and local banking institutions (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata) for transaction settlement.
- E-wallet integration partners (OVO, DANA, GoPay, ShopeePay, LinkAja) for instant payment processing.
- Identity verification and KYC service providers for document authentication.
- Cloud hosting and infrastructure providers for secure data storage.
- Customer support platform providers for live chat and ticketing systems.
- Analytics providers using aggregated, anonymized data for platform improvement.
7.2 Legal and Regulatory Disclosure
edan77 may disclose Personal Data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by law, court order, or in connection with investigations into fraud, money laundering, or other criminal activity. We will, where legally permitted, notify you of such requests.
7.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of edan77's business or assets, your Personal Data may be transferred to the acquiring entity, provided that the acquiring entity agrees to be bound by privacy commitments no less protective than those set out in this Policy. You will be notified of any such transfer and its implications for your data.
edan77 does not share your Personal Data with third-party advertisers, data brokers, marketing networks, or social media platforms for any commercial purpose.
8 Data Retention
edan77 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account + 5 years after account closure, to meet legal and anti-money-laundering record-keeping requirements. |
| Financial Transaction Records | Minimum 5 years from the date of each transaction, in line with financial crime prevention obligations. |
| KYC Documents | Duration of account + 5 years after closure, or longer if required by a specific legal obligation or active investigation. |
| Betting & Gaming History | Duration of account + 2 years after closure for dispute resolution purposes. |
| Support Communications | 2 years from the date of the last interaction, for quality assurance and dispute reference. |
| Technical / Log Data | 90 days from collection for routine security monitoring; longer if retained in connection with an active security investigation. |
| Marketing Preferences | Until you withdraw consent or close your account, whichever is earlier. |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be attributed to you.
9 Data Security
edan77 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. Our security practices include:
- TLS/SSL Encryption: All data transmitted between your device and the Platform is encrypted in transit using Transport Layer Security (TLS 1.2 or higher).
- At-Rest Encryption: Sensitive data stored on our servers — including financial account details and KYC documents — is protected using AES-256 encryption.
- Access Controls: Access to Personal Data is restricted to edan77 personnel and authorized Data Processors who have a genuine need for access in the course of their role. All access is logged and audited.
- Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their edan77 accounts. Internal systems accessing Personal Data require multi-factor authentication for all staff.
- Regular Security Audits: edan77 conducts periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses in our systems.
- Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, edan77 will notify affected Players promptly and take immediate steps to contain and remediate the breach.
Your Role in Security: While edan77 takes all reasonable steps to protect your data, you also play an important role. Please use a strong, unique password for your edan77 account, enable 2FA where available, and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
10 Cookies & Tracking Technologies
edan77 uses cookies and similar technologies to operate the Platform effectively. The table below describes the types of cookies we use:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function. These cookies maintain your login session, remember your account state, and enable secure transactions. They cannot be disabled without breaking core Platform functionality. |
| Functional | Remember your preferences such as language settings, notification preferences, and display options to provide a more personalized experience. |
| Analytics | Collect aggregate, anonymized data about how Players use the Platform — including which pages are visited most frequently and where navigation issues occur. This data is used solely to improve the Platform and is never used to identify individual users. |
| Security | Help detect and prevent fraudulent activity, bot access, and suspicious login patterns by analyzing session behavior signals. |
edan77 does not use third-party advertising cookies or behavioral retargeting cookies. We do not share cookie data with advertising networks or social media platforms.
You can control cookie behavior through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. Disabling functional or analytics cookies will not prevent you from using core Platform features.
11 Your Data Rights
As a Player on the edan77 platform, you have the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team — contact details are provided in Section 16.
Right of Access
Request a copy of the Personal Data we hold about you, along with information about how it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Right to Erasure
Request deletion of your Personal Data where we no longer have a legitimate or legal basis to retain it.
Right to Restriction
Request that we restrict processing of your data in certain circumstances, such as while a dispute is under review.
Right to Portability
Request a copy of the Personal Data you provided to us in a structured, commonly used, machine-readable format.
Right to Object
Object to processing of your Personal Data based on legitimate interests, including for direct marketing purposes.
edan77 will respond to valid data rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by an additional 60 days, in which case we will notify you of the extension and the reasons for it. We may need to verify your identity before processing a data rights request to ensure we do not disclose data to unauthorized individuals.
Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain for anti-money-laundering or financial record-keeping purposes, even following a deletion request.
12 Minors
The edan77 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect, store, or process Personal Data relating to any individual under the age of 21. All account registrations require the applicant to confirm that they are at least 21 years of age, and identity verification procedures are designed to detect and reject underage registrations.
If edan77 becomes aware that Personal Data has been collected from an individual under 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds where practicable. If you believe that a minor has registered on the Platform, please notify us immediately via the contact details in Section 16 so that we can investigate and act promptly.
13 International Data Transfers
edan77's primary operational infrastructure is hosted in data centers that may be located outside of Indonesia. Where your Personal Data is transferred to or processed in a jurisdiction other than Indonesia, edan77 takes appropriate safeguards to ensure that your data receives a level of protection equivalent to that described in this Policy. Such safeguards include:
- Engaging only Data Processors that operate under contractual data protection obligations consistent with internationally recognized standards.
- Selecting hosting and infrastructure providers that maintain ISO 27001 certification or equivalent information security management standards.
- Ensuring that any cross-border transfers are conducted in accordance with applicable data protection law and only to recipients that offer adequate protection for your rights.
By using the edan77 Platform, you acknowledge and consent to the transfer of your Personal Data to countries outside Indonesia where our service providers operate, subject to the safeguards described above.
14 Third-Party Links & Services
The edan77 Platform does not contain links to third-party websites or services for commercial or advertising purposes. However, in the unlikely event that any third-party content or links appear on the Platform — for example, as part of a game provider integration from studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, or Spribe — please be aware that edan77 is not responsible for the privacy practices of those third parties.
We recommend reviewing the privacy policy of any third-party service you access independently of the edan77 Platform. edan77's Privacy Policy applies solely to data collected and processed by edan77 in connection with your use of the Platform.
15 Amendments to This Policy
edan77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered Players via email or a prominent in-platform notice prior to the changes taking effect.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you should cease using the Platform and may close your account by contacting our support team as described in our Terms & Conditions.
We encourage you to review this Policy periodically to stay informed about how edan77 is protecting your information.
16 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way edan77 handles your Personal Data, please reach out to our dedicated support team. We are committed to addressing all privacy-related inquiries promptly and transparently.
Support Email: [email protected] (plain text — not a clickable link)
Operating Hours: 24 hours a day, 7 days a week — including Indonesian public holidays such as Idul Fitri, Nyepi, and Independence Day (17 August).
Languages: Our support agents are available in both Indonesian and English.
Response Time: We aim to respond to all privacy-related requests within 2 business hours during peak WIB (UTC+7) hours, and within 24 hours at all other times.
For requests to exercise your data rights (access, rectification, erasure, etc.) as described in Section 11, please include your registered account username and a brief description of your request in your message to help us process it efficiently. We may ask for proof of identity before fulfilling certain requests to protect your data from unauthorized access.
For questions about responsible gaming, deposit limits, or self-exclusion, please visit our dedicated Responsible Gaming page. For a full overview of your rights and obligations as an edan77 Player, please review our Terms & Conditions.